We are seeking an experienced Logistics Operations Manager to oversee and optimize cross-border e-commerce end-to-end logistics operations. This role will be directly responsible for managing customs clearance processes, overseas hub & last mile operations, cost control, and risk management, ensuring the achievement of logistics operational goals while continuously improving efficiency and customer satisfaction.Responsibilities:Develop and execute operational strategies for cross-border logistics hubs and customs clearance based on company logistics goals, ensuring the achievement of key performance indicators (KPIs) from cargo arrival to customs clearance.Optimize hub operational processes to improve efficiency, reduce costs, and ensure cargo safety and timeliness.Design and improve process monitoring plans for logistics operations to ensure standardization and compliance.Monitor key operational nodes, identify and resolve potential issues promptly, and ensure timely and secure cargo transportation.Identify and assess potential risks in logistics operations, develop risk mitigation strategies, and ensure operational stability and security.Maintain close communication with overseas hubs, customs brokers, airlines, and other logistics partners to ensure smooth information flow and business coordination.Collaborate with internal departments (e.g., procurement, sales, customer service) to align logistics operations with overall company strategic goals.Qualifications:Bachelor’s degree or higher in Logistics Management, Supply Chain Management, International Trade, or related fields preferred.5+ years of experience in cross-border logistics, hub operations, customs clearance management, with a strong understanding of e-commerce logistics processes.Prior experience in overseas hub operations, especially with airline GATEWAY partnerships, is highly preferred.Familiarity with international logistics, customs clearance processes, and relevant regulations, with strong risk management capabilities.Excellent cost control awareness and ability to propose effective cost-saving measures through data analysis.Strong process optimization and project management skills, with the ability to independently develop and implement operational strategies.Fluent in both English and Chinese, with the ability to communicate effectively with overseas teams and partners.Strong problem-solving skills and ability to work under pressure in a fast-paced environment.Excellent teamwork and communication skills, with the ability to collaborate with colleagues and partners from diverse cultural backgrounds.