Job Description
Main Duties
* Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required.
* Work with Finance and team in preparation and management of the department’s budget and financial forecasts.
* Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.
* Conduct daily briefing with the department on current key activities.
* Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
* Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.
* Determine the effectiveness of existing programs and develop new strategies.
* Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments.
* Actively participates in sales presentations, property tours and customer meetings.
* Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary.
* Participate in community and professional organizations to maintain high visibility and promote a positive image.
* Interview, select and recruit direct reports.
* Identify and develop team members with potential.
* Conduct performance review and manage performance issues that arise within the management team.
* Constantly monitor team members performance, attitude and degree of professionalism.
* Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business.
* Conduct monthly departmental meetings.
* Be fully conversant with hotel fire & life safety/emergency procedures.
* Attend all briefings, meetings and trainings as assigned by management.
* Maintain a high standard of personal appearance and hygiene at all times.
* Be aware of the hotel fire & life safety/emergency procedures.
* Perform other reasonable duties assigned by the Management.
* Study, analyze and interpret complex activities and/or information in order to improve strategies or develop new approaches.
Qualifications
* Minimum 4 years of sales management experience or at least 2 years experience in similar capacity with proven records.
* High degree of professionalism with strong understanding of global market and business acumen.
* Excellent reading, writing and oral proficiency in English language.
* Proficient in Ms. Excel, Word, & Power point.
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