Primary Objective
The incumbent is responsible for promoting Abbott EP Product lines through professional and technical support to medical and sales personnel.
This position ensures that all technical questions from the field or internal sources are answered promptly and reported to competent authorities within Abbott.
This role attends electrophysiology procedures and supports issues related to transcatheter ablation equipment.
Roles & Responsibilities
* Provide technical support and assistance across the national territory to the sales force and physicians.
* Perform product presentations and training on products utilization to customers.
* Support physicians during clinical study enrolment and follow-up phases.
* Provide support to Regional Sales Managers, FTE Coordinator, and Clinical Department for additional tasks and projects.
* Take a solution-oriented approach to customers.
* Promptly communicate feedback on supported electrophysiology procedures.
* Perform booth duty when required.
* Ensure compliance with Abbott's standing Quality Procedures.
Education & Competencies
* Degree in Engineering or equivalent.
* Good knowledge of English and Italian (written and verbal).
* Proficient in MS Office.
* Preferably 1-2 years of experience in similar activities (technical support).
* Interpersonal skills.
* Teamwork.
* Initiative.
* Stress resistance.
* Effective communication.
Key Requirements
Language Skills: Good knowledge of English and Italian.
Technical Skills: Proficient in MS Office.
Experience: Preferably 1-2 years of experience in similar activities.
Priorities: Interpersonal skills, teamwork, initiative, stress resistance, effective communication.