About Us
Circle is building the world’s leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 170 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don’t track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
About The Role
After four short years of hypergrowth, Circle is finally at a scale and maturity where we are looking to stand up a Growth and Optimization function.
What does Growth and Optimization look like at Circle? You will be working across a number of different teams as a Navy Seal deployed to drive massive gains in conversion rates and performance. We want someone who can think big picture and look at the entire customer journey and then parachute down and take a microscope to help the teams find small areas of optimization and improvement in those micro-experiences. You are a facilitator and multiplier on any team’s success you’re deployed to by helping design impactful experiments to learn and push performance to new heights. Some people love to build new products and channels, you love tweaking, refining, and optimizing that work to 10x or even 100x outcomes at scale.
You sweat the small details because you know that nudging a few pixels to the right or the left or rewording a headline can be the difference between a massive win and a flat result. You understand the importance of testing and iteration velocity and that while the job is never finished, you also have a good sense of when the low hanging fruit has been captured and it’s time to move on to the next area of optimization. Lastly, and perhaps most importantly, you aren’t a rogue cowboy, rather you are a masterful collaborator and orchestrator – you can bring disparate teams together to solve higher-order business problems.
What you’ll be doing
* Deployed by senior leadership to work on some of the highest-leverage parts of the business to drive meaningful and measurable improvements in short but focused bursts of extreme focus and attention.
* Work cross-functionally with different parts of the organization to ideate, prioritize, design, run, and measure experiments and implement the learnings for successive cycles of improvements.
* Elevate the caliber of everyone’s work to drive results: the copy we use in key assets like our homepage and ads, the clarity and compellingness of our calls to action, the design of key pages and product areas, remove unnecessary friction and steps from key prospect and user journeys, etc. – all with the goal of moving the needle to drive end-to-end conversion rates up.
* Circle’s evangelist and in-house expert for experimentation and growth best practices: from creating hypotheses to interpreting results to implementing learnings – you are not only an expert in your domain, but you are a passionate educator who can get the whole company on board.
What you’ll need to be successful
* Strong alignment with our values, find our values on our career page if you haven’t read up on them yet.
* You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5.
* Strong track record of moving the needle – you have done this before, at scale, and have consistently delivered big wins and run large experimental, growth, or optimization programs in the past.
* Expert in experimental methodology with a very strong grasp of statistics and first-principles thinking to develop excellent hypotheses and design airtight experiments.
* You think holistically about the funnel and identify and measure for tradeoffs between different steps in a customer journey.
* You think in frameworks and funnels – very structured thinker who can communicate and articulate nuanced ideas clearly, simply, and elegantly.
* Sharp eye for detail both in design and copy elements and can work with and coach copywriters and designers to help take their work to the next level.
* Ability to context switch: in the morning you could be working on ad copy and in the afternoon working on an in-product checkout experience.
* No one excels at all digital marketing channels and product areas — so tell us which ones you’re most confident in or passionate about, and we’ll help build the growth strategy around your skills and interests.
* Must be a strong internal operator who brings diverse people together to solve a common problem.
* Project management skills are a must: you’re covering a lot of ground across a variety of concurrent experiments, so you’ll need to be very organized and efficient.
Salary
$160,000 – $180,000 USD per year.
The cash compensation range shown is a starting point. In addition to equity, benefits and perks, your cash compensation is subject to an annual review and increase on a once per year basis.
The fun stuff
* Fully remote: work from anywhere in the world!
* Autonomy and trust to do your job: we care about outcomes over everything else.
* Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years.
* Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.
* Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable.
* Parental leave for parents expanding their family, or just starting one.
* Home office stipend to help you get up and running.
* Learning & development stipend to help you level up your professional skills.
* Annual bonus potential for roles that don’t already receive variable income or commission.
* Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world!
Diversity, Equity & Inclusion
As a fully-remote international company, diversity is baked into our DNA. Here’s how our CEO, Sid Yadav, frames our hiring mission: “let’s find talent in underserved and under-represented corners of the world, set them up to do the best work of their lives, and in turn, change their life.” To achieve this hiring mission, we offer competitive U.S. benchmarked compensation no matter where someone’s located in the world, and we proactively seek candidates who expand representation of backgrounds, cultures and lived experiences in our teams.
Equal Employment Opportunity
Circle is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. If you require any accommodations during the recruitment process, please let us know and we will work with you to meet your needs.
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