Description
Title:
Operations Associate
Job Purpose:
Ensure the efficient use of packaging and supplies available in the warehouse to satisfy client and internal requirements.
Main Duties and Responsibilities:
1. Ensure that all shipments recovered are arrived webscan at time of arrival and checked against the manifest- confirm proper pieces and weight
2. Replenish shipments as required based on temperature requirements
3. Learn transportation system in order to update milestones accordingly
4. Create pre alerts to agents based on location- ensure all pieces are scanned out and manifested- create flight plans for shipments
5. Ensure flight plans are correctly entered into transportation management system
6. Take inventory of shipment within facility and ensure its handle correctly based on temperature, delivery date, special handling instructions
7. Escalate all inquiries concerns to senior staff and leadership
8. Safe handling of dry ice and shipment replenishment
9. Managing On Hold and ‘Not OK to Send’ shipments according to procedures
10. Issuing airline airway bills for domestic and international shipments
11. Complete GxP documentation logs
12. Assist in the dispatch and tendering of shipments to airlines as well as the recovery
13. Identifying product keeping temperature and replenishment needs.
14. Conditioning process for packaging
15. Prepare shipment papers in accordance to guidelines provided by the company
16. Arrange for adequate supply of shipping materials at all times
17. Receive, unload and place incoming inventory items appropriately
18. Keep warehouse clean and organized daily
19. Responsible for reviewing appropriate documentation, labeling and markings as included with each shipment
20. Responsible for preparing the Next Flight Out shipments.
21. Post flight all departure to make sure shipments left on booked flight
22. Responsible for performing other duties as required helping the Operations Team complete daily tasks.
Requirements:
23. Understanding operating systems (Maestro) and SOP’s
24. Experience with cold chain management / handling of dry ice
25. Demonstrated ability to properly label shipments (weight, contents, orientation, overpack etc.)
26. Airline booking procedures
27. Data entry into TMS
28. Ability to be flexible with shift hour coverage
29. Forklift certification desired
30. Dispatch experience desired
Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.
Moving Our World Forward by Delivering What Matters.