Park Hyatt Milano is a 5-star luxury hotel located in the heart of Milan, overlooking the famous Galleria Vittorio Emanuele II and just a few steps from Piazza del Duomo and La Scala opera house.
You will be part of an energetic and passionate team who represent Park Hyatt Milan. In the role of Front Desk Host, you will provide excellent and consistent service to our guests.
Day-to-Day Responsibilities
* Handle all guest arrival check-ins and departure check-outs
* Create memorable and tailored experiences for all guests
* Upsell and cross-sell hotel services and outlets
* Count money, verify amounts, and issue receipts for payments
Requirements
We are looking for a candidate with similar experience or Front Office background in hotels. The ideal candidate should have:
* Diploma or degree in Hospitality/Hotel Management, with at least one year of work experience as a Receptionist in a hotel or large building/complex
* Ability to work well with others in a team-focused environment
* Strong problem-solving, administrative, and interpersonal skills
* Knowledge of Opera is an advantage
* Verbal and written proficiency in English and Italian languages
Park Hyatt offers a range of benefits, including:
* 12 free nights per year of service across Hyatt Hotels worldwide
* Employee and Friends & Family rates across Hyatt Hotels worldwide
* Dry cleaning of business clothes
* Complimentary meals on duty
* Continuous Learning & Development opportunities
* Bonus ATM
* Welfare Fund