Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.
The essence of the Belmond brand is built on heritage, craftsmanship and genuine, authentic service. We value history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
Romazzino, located on the stunning Costa Smeralda in northern Sardinia, will reopen for the 2025 season on 28 May.
An exciting opportunity has arisen for a Porter Supervisor at Romazzino, a Belmond Hotel.
Main Duties and Responsibilities:
* Supervise and coordinate the work of the porter team, ensuring excellent and professional service to guests.
* Manage the organization and distribution of daily tasks, ensuring all guest requests are met promptly.
* Train and motivate the porter staff, promoting a collaborative and productive work environment.
* Ensure compliance with service standards and operational procedures.
* Manage the inventory of equipment and materials necessary for porter/doorman services.
* Collaborate with other hotel departments to ensure a smooth and enjoyable experience for guests.
* Monitor and maintain workplace safety standards, preventing accidents and injuries.
Requirements:
* Previous experience in a similar position, preferably in a high-end hotel environment.
* Excellent organizational and time management skills.
* Ability to work effectively under pressure and solve problems quickly.
* Strong communication and leadership skills.
* Customer-oriented with attention to detail.
* English fluent is mandatory.
* Strong interpersonal skills and the ability to build strong relationships with guests and team members.
Benefits:
At Belmond, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.
* Seasonal Labour contract according to C.C.N.L. Settore Turismo (Confindustria).
* Learning & development activities.
* Accommodation provided for non-residents.
Seniority level:
Mid-Senior level
Employment type:
Full-time
Job function:
Other
Industries:
IT Services and IT Consulting
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