Passionate about driving results? At Fedrigoni, we have a strong ambition to amaze the world – by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do. We’re empowered to make that happen. Taking responsibility. Taking ownership. Taking risks. Yes, the journey can be challenging, yet we are supported and empowered to perform. We are trusted to be accountable and responsible for our decisions. Everyone gets to push their potential to the full. 1. Mission and key priorities of the role As a IT Systems Administrator, you will be responsible for ensuring smooth IT operations and providing first-level Helpdesk support. You will work closely with both blue-collar and white-collar employees, maintaining and improving IT infrastructure. Your ability to work independently, solve problems, and adapt to new challenges will be key to your success in this role. 2. Your responsibilities include Providing first-level Helpdesk support, troubleshooting IT issues and ensuring smooth system operations. Assisting in system administration tasks, including managing users, permissions, and configurations. Maintaining and troubleshooting hardware, software, and network components. Supporting IT infrastructure, including servers, workstations, and mobile devices. Working closely with end-users to ensure their IT needs are met efficiently. Collaborating with the IT team on system improvements and implementations. Documenting technical processes and solutions for internal use. Maintaining security protocols and ensuring compliance with IT policies. 3. Who are we looking for 4-5 years of experience in helpdesk support plus 1-2 years as a system administrator. Solid knowledge of Windows operating systems, Active Directory, and Microsoft 365. Basic understanding of networking (TCP/IP, VPNs, firewalls). Able to work independently and manage multiple priorities. Strong problem-solving skills and a proactive approach. Excellent communication skills, with the ability to support both technical and non-technical users. Comfortable working with both blue-collar and white-collar employees. Fluency in English (spoken and written). Passion for learning new technologies and tackling new challenges. Based in Pordenone. What You Can Expect From Your Selection Process The selection process includes interviews with the Talent Acquisition team and members of the IT Infrastructure team. Ready to start your new exciting journey with us? Come Discover Extraordinary Every Day. We are happy to make any reasonable adjustments to the recruitment process to accommodate your needs. We are committed to ensuring that every person feels connected, that their uniqueness is valued and celebrated, and that everyone feels that they belong. This is why providing our people with a flexible and welcoming work environment is one of our top priorities. Learn more about life at Fedrigoni: https://fedrigoni.com/en/work-with-us/ J-18808-Ljbffr