Department: Sales
Job Level: Management
Job Type: Full Time
Hours per week: 40
Job Reference: REQ12140
Date Posted: 16 October
If you know art’otel, you know we like to do things differently. Our guests come to us for something that goes beyond their usual hotel expectations, so we’re looking for a Director of Sales, who will be able to identify and qualify potential leads, securing business opportunities for the new art-inspired hotel.
Your approach to the job will be inspired by your authentic style and self - always ready with care and attention, a bright idea, a recommendation that only you could give. You’ll know exactly who needs what and when, you’ll remember their names and you’ll use your creativity and experience to the best experience and surpass our guests’ expectations.
In your role as Director of Sales, you’ll discuss and agree some key objectives with your line manager. These objectives are designed to support your department’s goals and priorities. You’ll also take responsibility for your own development, embracing training opportunities that we offer, while learning from any challenges and mistakes along the way.
How you do it:
* You’re taking the lead in seeking new business regarding our hotel, creating, leading and materializing commercial strategies to maximize revenues and upsell.
* You’ll contribute to creating a stellar reputation for our hotel, promoting it, building loyalty and interaction, all with the goal of increasing our revenue.
* You’ll identify commercial initiatives and opportunities which will drive exposure, bookings and covers for the hotel and its outlets. Liaise with the hotel Team, to support commercials goals of the hotel.
* You’ll develop and implement sales strategy to effectively manage all the sales channels, utilize on-property resources and leverage all above the property sales engines to deliver and achieve results.
* You’ll develop visibility and enhance the reputation of the hotel and brand by maintaining direct relations with customers and local communities.
* You’ll promote the company's brand and introduce new products to the market.
* Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
* Gathering, investigating, and summarizing market data and trends to draft reports.
* Recruiting, training, scheduling, coaching, and managing sales teams to meet sales human resource objectives.
* You’ll play as customer expert, ensuring that sales information provided to the other operational departments are punctual, accurate and reach on time, in order to meet and exceed guests expectations.
* You’ll maintain relationships with important clients by making regular visits, understanding their needs, and anticipating new sales opportunities.
* You’ll supervise, coordinate, and deliver the B2C, B2B and M&E campaigns and relevant sales activities.
* You’ll manage the client journey, from enquiry through to the big day.
* You’ll take your cues from the guidance and instructions given by your leadership team. You’ll also be backed up by PPHE’s standard operating procedures.
What you bring:
* You’ll have a solid understanding of competitors’ products and venues, using this as a springboard to establish and adjust our selling strategy alongside the Regional Sales Team & the General Manager.
* You’re a leader, supervising and supporting the Sales team and their development goals.
* You’re able to switch between being proactive and reactive, with your eye on the goal of driving incremental business into the hotel through multiple revenue streams, segments & industries.
* You’re confident in creating strong links with all our hotel’s departments to help you make sure all commercial objectives are achieved, as well as targets, KPIs and budgets.
* We recognize that looking after our people in a holistic way will lead to better productivity, higher engagement levels amongst our teams and ultimately drive better business performance.
Therefore, we offer a range of great benefits for you to enjoy:
* Competitive salary
* Recommend a friend scheme up to €750 Euros (gross)
* Ticket Meals
* Attractive Departmental Incentive Schemes, as per company policy
* 50% F&B discount at our restaurants and bars (for your whole party)*
* Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
* 26 days of holidays
* 1 extra day off for your wellbeing (to be taken in the solar year)
* 1 working day per year of volunteering activities with our local partners
* Exciting job opportunities within PPHE Hotel Group across Europe
* Annual staff parties & outings
* Advanced onboarding programs and L&D opportunities
* Entitlement to benefits provided with our local partners.
* See T&C policy for further details and eligibility
Apply now and join one of the best places to work in hospitality “The Caterer 2021”
Be bold. Be creative. Be original. A fun place to create and inspire.
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