IT Service Specialist Intern
OverIT at a Glance
Our mission is to empower our customers to build warm, safe, and sustainably thriving communities. We achieve this by offering a state-of-the-art Field Service Management software platform tailored for the management of linear assets, combined with the expertise of our industry leaders and the latest technological advancements.
At OverIT, a career is more than just a job—it is an opportunity to unlock your full potential in an environment fueled by growth and innovation. As part of a dynamic SaaS company on a mission to become a global leader in FSM, you will find yourself at the heart of a great workplace that is as committed to your development as it is to our shared success. Our growth is driven by our customers and partners, inspired by our talented team, and grounded in our commitment to give back to the community. Our journey is guided by four core values: trust, customer success, excellence, and simplicity.
Job Overview:
As an IT Service Specialist Intern, you will join a collaborative and innovative IT team to support OverIT’s infrastructure and system reliability. You will find this a unique opportunity to gain hands-on experience in a fast-paced environment, while developing foundational skills in system management, application monitoring, and IT support. Your work will directly contribute to maintaining the efficiency and security of OverIT’s IT ecosystem.
Key Responsibilities:
* Assist in monitoring and maintaining installed systems and infrastructures to ensure optimal performance.
* Support in installing and configuring operating systems and application software.
* Help monitor application performance and report potential issues to the IT team.
* Learn and apply basic security, backup, and redundancy strategies.
* Assist in writing simple scripts to improve system efficiency and reduce manual tasks.
* Collaborate with the IT team on planning and improving information and support systems.
* Provide initial assistance for troubleshooting technical issues under the guidance of senior IT staff.
Requirements and Skills:
* Basic knowledge or willingness to learn about:
* Apple iOS & macOS
* Google Workspace Suite
* Microsoft 365
* Interest in cloud platforms, such as Amazon Web Services and Google Cloud.
Nice to Have:
* Enthusiasm for technology and problem solving.
* Strong interpersonal and communication skills.
* Proactive attitude and willingness to learn in a team environment.
Join us to kickstart your career in IT within a vibrant and forward-thinking SaaS company!
Apply now and contribute to shaping the future of Field Service Management.
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