Presentation of the company
World-renowned for its luxury ready-to-wear, Lanvin continues to expand by offering a global universe, from ready-to-wear to accessories. A human-sized team supports the company's growth.
Job Description
Your mission will be to ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for the store, to lead the team of sales associates :
Business Performance
Build sales forecast and budget for his/her store
Monitor sales performance, analyze results and forecast trends to propose commercial action plans to maximize sales and minimize costs
Review regularly the performance, opportunities and challenges his/her store to ensure an appropriate business strategy is applied (evaluate the work in terms of profitability, production...)
Monitor operational expenses with responsibility for P&L. Ensure Budgets are delivered in line with targets
Team Management and Development
Motivate and empower the team to exceed retail, launch, productivity, and CRM targets employing the Brand Coaching methods
Develop the team to ensure they deliver our Promise to every Client
Identify, recruit and develop talents, secure succession plans
Organize the team in an efficient manner according to business needs and delegate responsibility
Translate strategic and business goals into concrete and individual actions and objectives
Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved
Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions.
Oversee consistency of the retail execution vs. brand requirements (customer service, VM, attitude, quality of the selling ceremony)
Role Model on Selling and Floor Management
Lead by example on the floor, understand the Clients' needs, identify potential areas of improvement and cultivate a feel for the market trends
Provide consistent and qualitative feedback, coach the team ...
Client and Business Development
Lead and develop the business of the store
Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, regional office team...) and fostering synergies between categories
Build a loyal Clientele, leveraging all clienteling tools
Develop an precise understanding business and local market to suggest actions and recommendations
Act as an ambassador by proactively representing the Brand in relevant local activities (networking, PR)
Be aware of the competitive landscape and market trends.
Buying
Participate in the open-to-buy process with the HQ buying team based in Paris in order to give to the store the right product assortment and information to help it reach its maximum sales potential
Review performance indicators, such as sales and discount levels
Manage plans for stock levels
Liaising regularly with the WW, MW and Accessories Retail Merchandiser.
Operations
Ensure policies, standards and procedures are communicated and implemented
Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management.
Supervise and ensure quality of internal control and inventory management (inventory, cash management, internal procedures)
Profile
Work experience as a sales manager in luxury retail.
Work experience in team management.$
Excellent service orientation, ability to build strong customer relationships and understand their needs and expectations.
Ability to manage stress effectively and maintain a positive attitude toward problem-solving.
Demonstrates flexibility and a strong attitude toward multitasking.
Position to be filled as soon as possible