Our client is the leading player in the industry of European shared micromobility. We are looking for a dynamic City Operations Manager for Lecce. What You'll Do Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicle; Build a safe, compliant and efficient warehouse environment that supplies a fully operational fleet of vehicles for Lecce; Define new processes and best practices to drive operational excellence within the warehouse; Partner cross-functionally on operations projects that result in identifying expansion opportunities within your region(s); Define and monitor KPIs that measure the profitability, revenue, and operational performance of your market(s); Provide complaint management and customer incidents investigation support; Partner with the local Government Relations representative to manage key Legal, Regulatory and Safety issues; Maintain positive relationships between customers, regulators/city officials, employees, and management; Collaborate with Engineering and Product teams to drive local initiatives for revenue growth. About You Grit and an entrepreneurial spirit with the ability to work in a warehouse environment; At least 2/3 years of experience in Operations or Logistics; Good English language skills; Good communication and stakeholder management skills; Driving license. J-18808-Ljbffr