Patrique Mercier Recruitment is excited to offer an incredible opportunity for an Italian Customer Support role based in Greece, complete with a full relocation package. This position is perfect for individuals who are fluent in Italian and are looking to enhance their careers while experiencing the vibrant culture of Greece. In this role, you will provide top-notch support to customers, addressing their inquiries and enhancing their experience with our services. If you are ready to embark on a new adventure in a beautiful location, we want to hear from you!
Responsibilities
* Deliver outstanding customer support via phone, email, and chat in Italian.
* Assist customers with inquiries, providing information and solutions related to our services.
* Resolve customer complaints and concerns efficiently and professionally.
* Maintain accurate records of customer interactions to ensure service quality.
* Work collaboratively with team members to continuously improve service delivery.
* Adapt to a fast-paced environment while maintaining a strong focus on customer satisfaction.
Requirements
* Fluency in Italian (both spoken and written) is required.
* Strong communication and interpersonal skills.
* Previous experience in customer service or support roles is preferred.
* Excellent problem-solving skills with a commitment to customer satisfaction.
* Willingness to relocate to Greece and adapt to a new environment.
* Interest in the services industry is advantageous.
* Familiarity with customer service software is a plus.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )