**OverIT at a Glance**
OverIT is a global Software-as-a-Service (SaaS) company with a strong presence in North America and Europe. We empower organizations in the power, utility, telco, and transportation industries to manage their mission-critical infrastructures efficiently and safely through cutting-edge Field Service Management software solutions.
At OverIT, we leverage advanced technologies like Machine Learning, Augmented Reality, Internet of Things, and Geographic Information System to ensure the infrastructures essential to our daily lives are always on.
We are seeking an IT Service Specialist Intern to join our collaborative and innovative IT team. As an intern, you will support OverIT's infrastructure and system reliability, gaining hands-on experience in a fast-paced environment while developing foundational skills in system management, application monitoring, and IT support.
**Key Responsibilities:**
* Assist in monitoring and maintaining installed systems and infrastructures to ensure optimal performance.
* Support in installing and configuring operating systems and application software.
* Help monitor application performance and report potential issues to the IT team.
* Learn and apply basic security, backup, and redundancy strategies.
* Assist in writing simple scripts to improve system efficiency and reduce manual tasks.
* Collaborate with the IT team on planning and improving information and support systems.
* Provide initial assistance for troubleshooting technical issues under the guidance of senior IT staff.
**Requirements:**
* Basic knowledge or willingness to learn about Apple iOS & macOS, Google Workspace Suite, and Microsoft 365.
* Interest in cloud platforms, such as Amazon Web Services and Google Cloud.
**Nice to Have:**
* Enthusiasm for technology and problem-solving.
* Strong interpersonal and communication skills.
* Proactive attitude and willingness to learn in a team environment.
**What We Offer:**
* 6-month paid internship with competitive compensation package.
* Access to top-tier e-learning platforms and professional training.
* A stimulating, innovative, and global workplace.
* An opportunity to find full-time employment with OverIT after the 6-month internship.
**Why Join Us?**
At OverIT, we believe in empowering young talents to innovate and grow. As an IT Service Specialist Intern, you will be immersed in a collaborative environment, learning from experts while contributing to impactful projects shaping the future of Field Service Management.