If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary
The Field Service Technician coordinates / attends troubleshooting and repairs of all Flowserve and Non-Flowserve valve-actuator-positioner products for customers in industries such as oil and gas, chemical, Power, nuclear, coal, mining and water/wastewater industries. The job involves coordination with Commercial Team, Major manufacturing plants, Engineering / Quality departments, QRCs and CSCs in the respective region.
Responsible for training the Field service technicians (at CSCs), create a pool of resources that are available to customers outside of their region, in case of demand.
Scope of work includes TAR tracking through FlowForce, planning, site walks, inventory assessment, identifying bad actors, Automation services, related retrofit/ changeout/ upgrade / re-instrumentation, monitoring opportunities in addition to participate in TAR activities either onsite or at one of the QRCs, as required
Customers are based onshore and offshore. This position requires an experienced engineer / technician who can provide confident expertise in the face of operational problems. The Field Service Technician will plan repair and installation of equipment, oversee start-up, conduct maintenance, and monitor the performance of products at our customers' locations. While the technician may be the only Flowserve representative on site, they can call upon the resources of Flowserve's Field Service and/or Service Engineering Team to ensure that our products are operating at peak performance. Flowserve counts on the Field Service Technician to be an indispensable resource to our customers, creating a lasting competitive advantage for our products and services. The position is on-the road most of the time and is organizationally based in the global Quick Response Centre (QRC) network
What we offer:
-Friendly multicultural environment and team events
-Life, accident and health insurance
-Cafeteria Package
-Career development and training opportunities