IT Systems SpecialistFunction: Customer SupportJob Location: TriesteJoin the INNOVA team in a young, stimulating and dynamic technological environment that offers high-quality hardware and software solutions in the field of intelligence and cybersecurity.Why work in INNOVA...Because the people who work here are creative and passionate.Because innovation and advanced technologies are part of our DNA.Because we recognize and reward merit.Main ResponsibilitiesIdentifying and resolving technical issues related to hardware and software, ensuring rapid restoration of functionality.Monitoring and managing assistance requests through the company's ticketing system.Planning and executing the distribution of company software across various platforms and devices.Monitoring and maintaining our client's systems to identify potential issues and resolve them as needed.Configuring and managing system alarms to ensure timely response to any anomalies.Developing and managing deployment packages for software installation.Collaborating with the Helpdesk team to provide advanced technical support and resolve complex issues.Participating in company IT projects, contributing to the planning, implementation and management of new technological solutions.Technical Skills and Soft SkillsFamiliar with virtualization systems such as VMware, Nutanix and KVM Linux.Able to manage and maintain various Linux Operating Systems (RHEL, Rocky, Ubuntu).Manage Docker Container system through Docker API or CLI.Capable of managing a PostgreSQL Database.Skilled in automating processes with Ansible.Knowledgeable in system monitoring using Zabbix.Excellent communication skills, both written and oral, in Italian and English. Knowledge of other languages will be considered a plus.Excellent organizational and time management skills.Ability to solve problems effectively and timely.EducationYou have a High School Diploma or a Bachelor's Degree in Computer Science.Prerequisites and/or ExperienceYou have at least 3 years of previous experience as an IT Systems Specialist.Technological skills.The search is open to candidates of any gender pursuant to L.903/77 and L.125/91.
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