About the job
The Hopper Technology Solution (HTS) team - APAC is currently looking for an experienced Product Designer to join the Hopper Technology Solutions team to own and lead the delivery.
This role operates across a much broader scope than traditional design roles.
As such, we would expect someone to join us that can:
* Deal with ambiguity and balance building out multiple features at once without jeopardizing the quality of the design or lose sight of the customer experience.
* Generate innovative and delightful design components that help us meet our product and business goals.
* Lead UX research of consumer travel shopping patterns in multiple markets.
* Lead and manage detailed and lengthy stakeholder feedback and requirements from an external partner (one of the largest banks in the region).
What would your day-to-day look like:
* Design the best place to book travel in APAC!
* Leverage customer research and data to find ways to make the product more and more convenient and rewarding for customers.
* Dive deep on product data to identify opportunities to improve the product through design.
* Build and maintain an organized design portfolio for our partner for the purpose of compliance and legal reviews.
* Lead design reviews with an external partner and make strong business cases for why we should build what we want to build.
An ideal candidate:
* Has the ability to work in a start-up environment AND a traditional business environment.
* Makes design decisions with quantitative and qualitative data and is comfortable making decisions without absolute certainty.
* Exhibits a detail-oriented approach to design.
* Can clearly explain their thinking verbally and through writing to help drive clarity, uncover new questions, and get to a resolution working both independently and with various team members or stakeholders.
* Takes ownership and moves quickly while exhibiting good judgment.
* Shows technical depth that allows them to communicate with, understand, and earn the respect of world-class engineers.
* Has a strong focus on doing what is right for the customer and the company without ego.
* Is highly adaptive and flexible to a changing environment and absorbs the greater context of organizational goals and appropriately weighs this as an input into their product work.
* Has experience with consumer marketplaces, as a plus.
Perks of working with us:
* Well-funded and proven startup with large ambitions.
* Carrot Cash travel stipend.
* Flexdesk All Access Pass & Work-from-home stipend.
* Entrepreneurial culture where pushing limits and taking risks is everyday business.
* Open communication with management and company leadership.
* Small, dynamic teams = massive impact.
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