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At Trane Technologies TM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Trane Italia is looking for a new team member to join the Service Sales Team with the responsibility to manage the Lazio area. As a Services Sales Engineer, you will join Trane’s best in class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings.
In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.
Responsibilities:
* Customer & order acquisition for service products.
* Identify sales opportunities with existing and new customers, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction.
* Encourage customer growth and loyalty to the company through continuous support and customer assistance.
* Perform according to company strategy in terms of customer channels, product mix and selling level.
* Timely tracking and reporting of opportunities in Trane’s customer database.
* Prepare and review contract terms and conditions using standard Trane contract templates when applicable.
* Present the proposal to the customer.
* Follow up with purchasing process stakeholders.
* Develop, evaluate and discuss possible solutions with the customer.
* Achieve assigned sales and customer development quota through focus on service, customer acquisition and development.
Requirements:
* Min. 5 years of industrial sales experience (preferably HVAC business).
* Market intelligence and understanding competition.
* Proven selling skills with ability to deliver sales results.
* Thermodynamic basics (refrigerant circuit, compressors).
* Advocates for Customers - cultivates strong, mutually-beneficial customer relationships and works to earn the trust of the customer by ensuring that the company delivers value and acquires customer-driven insights to effectively address issues, needs and opportunities.
* Interpersonal Communication and Negotiation - Builds effective customer relationships that enable consultative selling approach to sell products, services, and solutions.
* Relationship and Trust Building – being able to build intimacy and trust so the customers will share details of their business.
* Team Player – works well with others; strives not only to achieve individual goals but a common one.
* Striving for excellence.
* Fluent Italian and communicative English (min. B2).
* MS Office, Outlook.
Nice to have:
* Local HVAC or Technical Services market knowledge.
* HVAC and electrotechnics fundamentals.
* Technical degree (Engineering/HVAC).
What we offer:
* Competitive compensation package: Enjoy an attractive base salary with a variable part, a car and a fuel card and all necessary work tools / IT devices.
* Career growth: Join a global leader in sustainable HVAC solutions and leverage numerous opportunities for professional development.
* Training and learning: Engage in The Academy's dedicated learning paths, covering both technical and soft skills, alongside a variety of online training courses and live events hosted by industry experts.
* Support and wellbeing: Benefit from our Career Navigator program, English language training with EF, and an employee wellbeing program.
* Health benefits: Enjoy additional professional and extra-professional insurance coverage and medical coverage.
* Meal vouchers: Receive meal vouchers to enhance your work-life balance.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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