You will be working as part of the Information System Team, the Contract Logistics IT Systems Expert will strictly collaborate with the Control room for ensuring the proper operation of the warehouse information systems. The candidate will act for the maintenance of WMS documentation, will lead and train local workforce about the proper use of the systems and will run continuous improvement and maintenance activities related to local information systems.
Responsibilities
* Responsible for gathering and analysing functional logistics requirements from external and internal customers
* Supervise and monitor the proper functioning of information systems and run constant maintenance activities to local Information Systems landscape, focusing mainly around Blue Yonder WMS
* Create and update documentation of implemented and configured processes and systems, as Blue Yonder, moreover track change logs for all changes
* Considering internal and external customer needs, design and implement integrations between customer ERPs and other satellite systems in order to satisfy business needs and guarantee an efficient goods workflow
* Maintenance of local hardware related to Contract Logistics (e.g. Label Printers, RF Scanners, etc.)
* Develop, implement, and deliver trainings to key users in order to support information systems learning and enable internal stakeholders to be independent with the usage of the tool; to boost the efficacy of the training activities, develop them considering the average user learning curve
* Conduct continuous improvement activities related to local WMSs and other information systems tools in order to maximize the informatic tools efficacy, fix actual and prevent potential issues, and consequently facilitate/accelerate goods workflow
* Provide Functional Requirements Specifications to developers related to new features required by WMS
Requirements
* 2 – 3 years’ experience in a 3PL company, dedicated to WMS implementations
* Proven track record of successful completion of projects related to information systems commissioning, software integration, calibration or troubleshooting
* Deep knowledge and understanding of information systems as ERPs and WMSs applied in operational environments as warehouses or production factories
* Experience with metric oriented and data analysis-based work environments characterized by the respect of strict SLAs and deadlines and ability to prioritize issues and tasks by using ticketing systems
Reasons why you should apply:
* This is an exciting opportunity to work in a well-established global organisation
* A challenging work environment with lots of opportunities of career progression
* The company takes their commitment to employee well-being very seriously, centring the benefits around you and your family (e.g. accidental coverage, extra medical insurance, digital coaching platform, 5 extra days of paternity leave, remote working enhancement for new parents, day off for volunteering opportunities, free tax return support, free social welfare consulting