As an Expert at Apple Retail, you will play a vital role in delivering an exceptional customer experience and fostering a culture of inclusion and diversity.
Responsibilities
* Demonstrate and sustain top-performing sales and service by seeking to understand customer needs, identifying ownership opportunities, and presenting products and services.
* Stay up-to-date on Apple's products, services, and purchase options, and proactively share knowledge with peers to support the team.
* Maintain accuracy and follow guidance, performing other tasks as needed to provide customer service and support.
Key Qualifications
* Available to work a flexible schedule based on business needs, including nights, weekends, and public holidays.
* Experience in retail or sales, or related work experience.
* Demonstrated knowledge of Apple products and services, with a track record of producing top-performing sales and customer experience results.
By joining our team, you will have the opportunity to learn about and deepen your understanding of Apple products and services, third-party products, and enhance the customer experience.