Communications Director Market Operations Date: 9 Apr 2025 At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet. We are looking for a strong communications professional, who will be a valued Communications Business Partner for the Market Operations Business Unit at Tetra Pak and its leadership team, securing the unit global employees are well informed and engaged towards common business goals. In addition, the Communications Director will secure effective communication of matters relevant to multiple markets, both internally and externally. The Communications Director Market Operations is the champion for issues and crisis communications across the company, securing processes and best practices are deployed in all the markets as well as leading regional issues and crisis communications, as needed. The Communications Director Market Operations will serve as a spokesperson for the company and report to the Vice President of Communications Market Operations. You will be travelling up to 10% of the time. What you will do Internal Communications for Market Operations Deliver effective internal communications for the Market Operations unit that informs and engages employees in the unit globally and that aligns the unit’s leadership team towards common goals. Working with other business units, secure the delivery of internal communications to Market Operations audiences in a targeted and effective way. Deliver effective change communications for strategic programmes owned by the unit or collaborate to support change communications that has an influence on the unit. Own and manage content for the unit’s global internal digital communication platforms and channels. Manage leadership communications for the Market Operations Executive Vice President. Coach and provide counsel to VPs of the unit leadership team to support them to be effective communicators. Proactive crisis communications preparedness, processes and governance Working in close collaboration with Issue Resolution Managers, secure consistent processes for issue management communications across markets. Working with the communications team in the markets, facilitate crisis preparedness (processes are established and well known, best practices deployed). Lead the development of the customer statements and effective cascade to market account teams. Crisis Communications Lead or contribute to crisis communications when needed, especially multi-market crises. Provide counsel, expertise and/or support to crisis communications in the markets as needed. Multi-market communications Lead or participate in special projects that are multi-market for the Market Operations unit. Represent the company in the communications committees of selective industry associations in Europe. We believe you have We believe you have the following capabilities: Bachelor’s degree in Communication or similar, 10-15 years of relevant communication experience. Strong business acumen and strategic skills yet operationally hands on. Experienced in managing senior stakeholders. Decisive, firm and persuasive in complex discussions, yet open minded – ability to active listen, ability to come up with a recommendation, explain clearly and persuade others to agree; ability to say “no” when needed, ability to hold your own in tough discussions. Ability to facilitate cross functional team discussions. Fast learner and not afraid of technical learning. Able to synthesize complex and/or technical topics put simple to understand communication. Effective business partner, with experience coaching senior leaders. Comfortable working under pressure during crisis situations. Have excellent writing skills in English. We Offer You A variety of exciting challenges with ample opportunities for development and training in a truly global landscape. A culture that pioneers a spirit of innovation where our industry experts drive visible results. An equal opportunity employment experience that values diversity and inclusion. Market competitive compensation and benefits with flexible working arrangements. Apply Now If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. This job posting expires on 23rd April. To know more about the position, contact hiring manager, Carla Maria Cardoso Fantoni Ferrer at carla.fantonitetrapak.com. If you have any questions about your application, please contact Adriana Giacci at adriana.giaccitetrapak.com. Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide. J-18808-Ljbffr