Make a Difference by Putting Customers First and Experimenting with Care
We strive to always put customers and people first, experiment and innovate, being open to change and diversity. Our core values are the pillars of our corporate culture and platform for growth.
We are world leaders in control solutions for air conditioning, refrigeration, and heating, as well as systems for humidification and adiabatic cooling. Our products guarantee high performance, energy efficiency, and environmental sustainability.
Position
We seek a highly motivated Technical Sales Manager to support our growing customer base in Central and Southern Europe countries, focusing on the refrigeration market. The primary responsibility is to provide direct technical support for refrigeration applications to both internal and external customers.
Key Responsibilities:
* Provide specialized technical support to clients, optimizing the use of CAREL products in the Refrigeration segment.
* Closely collaborate with the Branch Sales team to promote tailored solutions and prepare detailed technical-commercial proposals.
* Manage customer requests promptly and efficiently, ensuring high levels of satisfaction.
* Actively promote new products through seminars and dedicated events.
* Prepare periodic reports on technical activities and customer requests.
* Maintain clear and informative technical communication with clients, ensuring they are continually updated.
Requirements
To be successful in this role, you will need:
* Diploma or degree in a technical or engineering field, preferably in Electrical/Electronic Engineering or Thermotechnics, or equivalent experience.
* Knowledge of Microsoft Office software.
* Fluent in English and Italian, both written and spoken.
* Availability to travel abroad for 30% of the time to meet clients and attend industry events.
* Strong team-working skills and the ability to understand and solve complex technical problems.
* Experience in managing training sessions, seminars, and technical-commercial presentations.
Preferred Qualifications:
The ideal candidate will have:
* 2-3 years of significant experience in the HVAC/R sector, with a particular emphasis on refrigeration.
* Knowledge of ERP and CRM management systems.
* Previous experience in technical support or technical sales roles.
* Experience in companies with a matrix organizational structure.
What We Offer
At CAREL, we offer:
* Work-life balance: remote working and flexitime.
* On-boarding program and continuing training.
* Company welfare: company canteen, life insurance, welfare platform, company bonus, contributions to school expenses.
* CAREL BoostCamp: a three-year training course for new hires under the age of 30, aimed at developing transversal skills.
Carel's Commitment to Sustainability
We are actively committed to achieving our sustainability objectives, outlined in our