Metz Electronics Srl, the Italian Branch of Skyworth Group, to reinforce is Admin, Finance & Controlling Department, based in Milan, is looking for a:
Photovoltaic Technical Support Specialist
MAIN RESPONSABILITIES:
Advise and support our customers and trade partners in the photovoltaics sector with inverters, PV modules and batteries, including on-site advice.
Process technical complaint reports, identify errors and support customers in resolving technical problems, acting as contact person during commissioning to clarify questions.
Carry out technical competition analyzes for PV products, define together with sales and HQ products portfolio.
Document service requests, maintain the knowledge database and participate in improvement processes
Plan technical training and carry it out independently
Attend trade fairs and PV events, in general.
MAIN SKILLS:
Engineering degree, ideally with a focus on energy technology.
Professional experience in technical sales support in photovoltaic field or similar.
Basic knowledge of photovoltaics products and thier practical application.
Fluent in Italian and English
Not afraid to work, for some topics, in a start-up contest.
ADDITIONAL INFO:
This position may require necessary monthly business trips within Italy.
The Company is an equal opportunity employer. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential.