We are working closely alongside a Local Authority in Cardiff to assist with the appointment of a Social Work Resource Assistant on a 3-month contract likely to be extended at the client's discretion.
Please apply with your CV for immediate consideration.
Rate of Pay: £12.38 - £15.48 per hour
Hours Per Week: 18.50
Summary:
This post is required to provide support to Social Workers and Managers across Adult Services. This will require working within current legislation and following Council policies, procedures, and practices.
Responsibilities:
* To contact service users or their representatives to notify them of new care packages starting.
* To contact service users or their representatives to complete 4-weekly phone reviews following changes to care packages.
* To complete relevant forms and tasks on the Carefirst database and make recommendations to the allocated Social Worker following completion of reviews.
* To assist with incoming calls from service users or their representatives as part of the duty process, signposting and/or passing on relevant information to social workers.
* To support teams and managers with updating and maintaining social work pending/allocation lists and provide statistical information as required.
Experience:
* Experience of dealing with the public.
* Experience of Microsoft Office including Excel and Outlook.
* Experience of working to legislative/corporate procedures, processes, and guidelines.
Please note:
* You should be available to work immediately or at short notice.
* You should have the right to work in the U.K.
* This role requires a basic DBS.
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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