Sales Support Engineer Italy (05.2023)
Position
Organization
Superiore
1. Head of Energy Group
Location
2. Parma
Responsibilities
Tasks
3. Project Management
4. Making thermal calculations and preparing offers for Energy applications
5. Preparation of technical orders to be sent to factories.
6. Daily contacts with different Kelvion factories abroad
7. Generate leads and interests
8. Customer care and maintain existing customer base.
9. Technical support for Sales Managers
10. Customer satisfaction feedback
11. Monitoring CRM system
Objectives
Requirements
Education
Profession, degree
12. Mechanical Engineering, Chemical or equivalent degree or technical diploma high school
Special knowledge
13. Knowledge in heat exchangers
Experience
Years, area
14. Experience in back-office management
15. Experiences in comparable Industrial sector could be a benefit
Skills
Languages
16. Excellent knowledge of English language
IT systems
17. Good knowledge of the MS Office and to use a CRM-system
Personality
Personal, social and methodological competences
18. Motivated
19. Good communication skills with different customer levels and departments
20. Presentation skills
21. Distinct problem solving skills
22. Systematic way of working
23. High flexibility and resiliency
Miscellaneous
24. Driver’s license