For an important luxury jewellery brand, we are looking for a Team Manager.
PROFILO DEL CANDIDATO IDEALE
The Team Manager will support the Store Manager/ Sales Manager in leading, developing and supporting the sales, operations and security team members to meet and exceed sales targets, develop clients and elevate the store experience.
The Team Manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, while setting expectations for unsurpassed client service.
This position is an integral part of the store management team, and focuses on the overall store management of staff, team development, scheduling, sales and operational effectiveness and training.
Required Qualifications:
1. Minimum of 3 years of retail or luxury retail management experience or relevant customer related experience (e.g., hospitality).
2. Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
3. Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in the market.
4. Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.
5. Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
6. Strong leadership skills and the ability to engage and motivate team members.
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