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Operations Director / Customer Success Manager
Job Overview:
We are seeking a motivated and enthusiastic Band 1 Engineer to join our engineering team. The ideal candidate will be responsible for supporting various engineering projects, collaborating with senior engineers, and gaining hands-on experience to grow in the field. This position provides an excellent opportunity to develop technical expertise and contribute to meaningful projects.
Key Responsibilities:
* Technical Support: Assist in the design, development, and implementation of engineering solutions under the guidance of senior engineers.
* Testing & Validation: Support testing processes and help validate the functionality and performance of engineering systems or products.
* Documentation: Prepare and maintain technical documentation, reports, and manuals for engineering projects.
* Troubleshooting: Help identify and troubleshoot engineering issues, providing initial solutions and escalating when necessary.
* Collaboration: Work closely with cross-functional teams including product, quality, and operations to ensure project alignment and execution.
* Learning & Development: Actively engage in learning opportunities to develop technical skills and industry knowledge.
Requirements:
* Education: Bachelor’s degree in Engineering (e.g., Mechanical, Electrical, Civil, Computer Science, etc.) or related field, or equivalent practical experience.
* Experience: Previous internship or entry-level experience in an engineering environment is a plus, but not required.
* Skills:
* Strong analytical and problem-solving skills.
* Basic understanding of engineering principles and software tools (CAD, MATLAB, etc.).
* Ability to work independently and as part of a team.
* Strong communication skills, both verbal and written.
* Willingness to learn and take on new challenges.
* Other: Ability to adapt in a fast-paced work environment and a strong desire to develop technical expertise.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT Services and IT Consulting
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