About the Role
As an Area/Shift Manager at Amazon Italia Transport Srl, you will lead a large and diverse team to ensure your area of the business keeps pace with demand.
In this hands-on role, you will learn about the complexity of operations at a global business and what it takes to make everything run seamlessly.
Key Responsibilities:
* Promote a culture of safety and wellbeing
* Analyze and implement corrective actions to ensure quality and productivity are consistently high levels, and business objectives are met across all shifts
* Support and lead a team, handle administrative work, and build and support a strong team culture
* Analyze performance and suggest process improvements to optimize work and improve customer service
* Collaborate with other managers to standardize shift processes
A Day in the Life
You will work shifts and be based at one of our operational sites.
Your main focus will be to maintain safety standards within your team and across your site.
You will also monitor and maintain process efficiency.
Your days will include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide-scale operational contingency planning.
About the Team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances.
Our team manages the entire service, from supply chain fulfillment to delivery and returns.
We unpack, assemble, and install them, and take away old items where needed.
We have ambitious plans to expand our specialist fulfillment centres and delivery stations across the UK and Europe.
This part of the business requires teamwork across operations, supply chain, business intelligence, and programme management.
BASIC QUALIFICATIONS
* Currently in final year and working towards a university degree (Bachelor's or Master's degree)
* Advanced proficiency in written and verbal English and local language
* Relevant experience in performing data analysis
PREFERRED QUALIFICATIONS
* Experience of communicating with a wide range of stakeholders, including your peers and leadership
* Experience in a logistical working environment
* Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment