IT Manager - Innovation and Technological TransformationAre you ready to lead the digital transformation of a growing company and make an impact with your technological expertise? We are looking for an IT Manager to manage our company#39;s IT infrastructure and drive cutting-edge innovation, both on-premises and in the cloud. In this role, you will serve as a strategic leader, coordinating our IT team and proposing technological solutions to enhance operational efficiency and cybersecurity.What You Will Do:Develop innovative strategies to streamline and optimize IT resources, actively supporting company growth.Operate in compliance with company policies and industry regulations, with a strong focus on cybersecurity and data protection.Oversee the entire IT infrastructure, including network and server systems, ensuring the secure and efficient operation.Plan and implement strategic IT projects, ensuring they are completed on time and within budget.Collaborate with various departments to identify technological needs and develop customized solutions.Manage relationships with IT vendors, maintaining a strong focus on quality and cost.Drive innovation by proposing state-of-the-art technological updates and solutions.Implement policies, procedures, and best practices to ensure security, efficiency, and innovation within IT systems.Act as a proactive leader in the digital transformation, with a forward-thinking, customer-oriented vision.Continue the evolution and integration of ESM with company systems by designing and orchestrating business processes (e.g., customer management, services, and billing) and corporate processes (e.g., HR).Hard Skills:Proven experience in managing complex IT infrastructures and digital transformation projects.Familiarity with the Microsoft 365 ecosystem (certification preferred) and enterprise architectures (ERP, BPM, CRM).Knowledge of contact center platforms Data analysis skills and an understanding of artificial intelligence.Soft Skills:Strong communication skills and a collaborative approach with all company departments.Customer-oriented with a strategic vision.Excellent analytical and problem-solving abilities.Innovative mindset and pragmatism in finding solutions.Requirements:Degree in Computer Science, Engineering, or a related field.Minimum 7 years of experience in a complex enviroment