Hitachi Rail is seeking a self-motivated O&M Manuals & Training Manager to manage a team of experienced writers and ensure proper interface management between the Design and Build team and the O&M team.
About the Role
The successful candidate will be responsible for:
* Managing a group of experienced technical writers to produce customers' operation and maintenance documentation
* Ensuring on-time provision of O&M deliverables and milestones in accordance with project schedule
* Developing an understanding of how our customers use the manuals and what content needs are helpful
* Reviewing and implementing customer feedback
* Identifying opportunities for process improvement
About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology.
Accountabilities
The O&M Manuals & Training Manager will have the following accountabilities:
* Manage a group of experienced technical writers to produce customers' operation and maintenance documentation
* Ensure preparation and delivery of Operation & Maintenance Manuals, Illustrated Parts Catalog, and Training Program Plan
* Ensure the preparation of Technical specifications for subcontractor's manuals and training courses
* Participate in projects, bidding, and delivery phases within project schedule
Required Skills/Knowledge
The ideal candidate will have:
* Pioneering Spirit
* Integrity
* Two to five years' experience as a project manager or people manager with a technical documentation team
* Minimum 3 years' railway system engineering experience and knowledge of the integrated systems that comprise a metro system
* Ability to develop a working knowledge of technical products, processes, and applications
Desired Skills/Knowledge
The ideal candidate will also have:
* Experience in modern Lean and Agile Organization
* Operation and Maintenance Processes RAMS and Maintenance Plan process Planning and organization
* Editing software programs
We Are an Equal Opportunity Employer
We are proud to be an equal opportunity employer and welcome applicants from diverse backgrounds.
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