Conference Assistant 1
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Posting Details
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Position Information Posting Number: 20245211V Position Title: Conference Assistant 1 Posting Type Student Hours/week: 10-12 Eligibility: Work study preferred but open to all students Semester 2024-2025 Academic Year Location Galberry Hall Detailed Work Schedule 10-12 hours per week Number of positions: 1 Department: 508-Office of Conference Services Contact Name: Kathleen Sinnott Contact Phone/Extension: 610-519-7580 Position Summary Information Job Description Summary: ● Serve as a positive representative of the university by providing professional customer service to university community, conference and event participants, and campus visitors
● Manage and distribute information throughout the office by answering the phones, responding to emails, filing, making calls to other service providers, overseeing office printers, and any other office needs
● Assist external clients with inputting event requests through scheduling system
● Engage in regular communication with upcoming clients to assist them with planning the details of their camp, conference, or event
● Answer questions from guests, vendors, and campus constituents in a timely manner
● Assist with conference and event needs, which may include but are not limited to room set ups and creating setup diagrams
● Keep an inventory of chairs, tables, easels, coat racks, linens, and all other equipment clients can request to reserve
● Communicate with campus partners regarding events
● Continue to network and build relationships with other on-campus offices to facilitate improved collaboration when planning for and hosting camps, conferences, and events
● Research prospective clients to ensure all guests are inline with University mission
● Assist Full Time staff with development of client databases
● Conduct customer feedback surveys with the intention of helping grow the department and develop services
● Continue to improve office organization and create resources to streamline existing processes
● Assist full time staff with any additional Auxiliary Services projects and tasks
● Other duties as assigned Requirements: ● High School Diploma
● Enrolled Villanova Student
● 1 year of OCS summer experience
● MS Office experience
● Ability to understand and learn new software Additional Information: Solid work ethic, can perform manual labor, have hospitality industry/customer service skills and experience, and a demonstrated ability to interact/work well with others.
* Excellent verbal and interpersonal skills and a strong commitment to customer service.
Physical Demands Summary: All employees of Conference Services:
* Ability to lift/push/pull 25-45 pounds.
* Ability to stand for extended periods of time.
Wage Rate: $15.00 per hour Posting Detail Information Closing Date (11:59pm ET): 09/13/2024 Open Until Filled No
Posting Specific Questions
Required fields are indicated with an asterisk (*).
1. * Are you currently a registered Villanova student?
* Yes
* No
2. * Are you eligible for work study?
* Yes
* No
* I don't know
3. * Have you ever worked on campus before? If “Y”, what department and semester/year?
(Open Ended Question)
4. * What is your availability (days, times)?
(Open Ended Question)
5. * Do you have a valid driver's license?
* Yes
* No
6. How did you first hear of this employment opportunity?
* Indeed.com
* Higheredjobs.com
* LinkedIn
* Glassdoor
* Chronicle Vitae
* Academic Keys
* PA CareerLink/JobGateway
* Professional Affiliation/Trade Website
* Diversity Association/Publication Website
* Advertisement in Academic or Professional Publication
* Referred by a current employee
* Referred by a friend, family member, or former employee
* Heard about it at a conference or career fair
* Browsing the Villanova website
* Cabrini University employee
* Other
7. * Are you currently enrolled as a college student?
* Yes
* No
Optional Applicant Documents:
Required Documents
8. Resume / Curriculum Vitae
Optional Documents
9. Cover Letter / Letter of Interest
10. Letters of Reference (uploaded by applicant)
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