**Area/Shift Manager**
1. Promote a culture of safety and wellbeing
2. Analyze and implement corrective actions to ensure quality and productivity are at consistently high levels, and business objectives are met across all shifts
3. Support and lead a team and handle administrative work alongside building and supporting a strong team culture
4. Analyze performance and suggest process improvements to optimize work and improve customer service
5. Collaborate with other managers to standardize shift processes
A day in the life
You will work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You will also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide-scale operational contingency planning.
About the role
In this hands-on role, you will learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you will also work closely with your colleagues to address challenges, which means no two days will be the same.
About the team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
We are people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
BASIC QUALIFICATIONS
1. University degree (Bachelor's or Master's degree), completed before start date
2. Advanced proficiency in written and verbal English and local language
3. Relevant experience in performing data analysis
PREFERRED QUALIFICATIONS
1. Experience of communicating with a wide range of stakeholders, including your peers and leadership
2. Experience in a logistical working environment
3. Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.