Get the guidance, resources, and connections you need to secure your next role Consulting Engineer R&S (Routing and Switching) Role: Consulting Engineer R&S (Routing and Switching) Start Date: May 2025 End Date: 12 Months extension possible Capacity: 5 days a week Location: 2 days Remote and 3 days Onsite Italy, Rome and Milan Job Description: Responsibilities: Helps customer to plan, design, and implement Cisco products, services and solutions Drives technology design, implementation, execution and/or optimization for customer projects/accounts Works with customers to plan, design, configure and/or diagnose Cisco's suite of products, services and solutions to accelerate customer outcomes Assists customers with integration and implementation of tools, systems and service assurance Supports presale activities and translate business requirements into solution design Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues Creates and delivers customer collateral, portals, documentation and knowledge transfer Aligns technical deliverables to customer business outcomes Drives customer technology transitions, influencing solution architectures and services Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services' strategies and goals Role. Specific Tasks: Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions Takes responsibility of task/project implementation for assigned customer engagements Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans Builds and/or leverage test environments as required to resolve complex problems and compatibility issues Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures). Acts as an initial focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies. Scope: Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs Typically interacts with individual contributors, managers and customers Provides input to Sales team on technology solutions for customers. Complexity: Works on moderately complex problems and considers relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward J-18808-Ljbffr