You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
Responsibilities
1. Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost.
2. Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession.
3. Maintain a clean, organized, and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment.
4. Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility by contributing to goal achievement, people, shift and equipment planning, create co-worker’s quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyze existing workload to secure daily volume handling and meet seasonal needs.
5. Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment.
What you'll need to have
1. Experience as a coordinator of a team and of logistics processes.
2. Good knowledge of retail and/or logistics processes, tools and working methods.
3. Good knowledge of different leadership styles and how to adapt it according to needs and different situations.
4. Understanding of budget, cost, and key performance indicators and how to use them to plan, follow up and steer the business.
5. Understanding and active usage all IKEA manuals, and the relevant Standard Operating Procedures.
6. Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety, and security.
7. Knowledge and skills of safe and efficient forklifts' driving working methods according to IKEA rules and local legislation.
8. Ability to communicate in English and Italian.
PURPOSE OF THE JOB
1. Reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers and communicate objectives and goals daily.
2. Lead, coach and develop the operational teams.
3. Secure all is performed with high quality at lowest possible costs and the customer in focus and always with an everyday safe, sustainable, and healthy work environment in mind.
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