We have an exciting opportunity for you to join our HR team as a Human Resources Services Specialist. Every day at FedEx, over 450,000 team members, over 180,000 vehicles, and over 650 aircraft serve millions of people in 220 countries and territories around the globe. At FedEx, we believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse workforce that reflects the communities we serve. Our work is more than the delivery of packages; we connect both our customers and our team members to solutions and possibilities. Join us in this effort and discover how we equip and empower our people to deliver exceptional experiences and outstanding service. Job Description: As a FedEx Human Resources Services Specialist you will provide exceptional service to our internal and external customers, empowering and enabling key stakeholders and managers to find commercial and pragmatic solutions to people-related issues effectively, efficiently and in accordance with local employment legislation. Maintain meaningful relationships with social partners by fostering positive relations with employees’ representatives and promoting a mutually satisfactory problem-solving process. Key Responsibilities: Develop and maintain HR knowledge in relevant local regulations and Company principles, processes, tools, and best practices. Provide support to management on recruitment and selection processes. Provide guidance, support implementation and ensure ongoing compliance with FedEx processes and procedures, relevant legislation and regulations, and predefined agreements. Support an effective working environment by acting as an advisor and mediator in diverse types of individual and collective employee issues. Identify potential people-related issues or opportunities and develop recommendations for HR Management. Participate in the development of HR Systems that support effective information management and informed decision making. Support HR / Business initiatives including change and transformation, with implementation of best practices within HR scope. The ideal candidate will have: Degree in labor laws or equivalent relevant local qualification. Broad knowledge and experience in employee/labor relations. Solid experience in HR Processes, preferably within a large fast-paced organization. Exceptional influencing skills and ability to engage with key stakeholders at all levels. Good judgment and decision-making skills. Excellent communication skills. Ability to work to tight deadlines and prioritize a busy workload. Fluent in written and spoken English. What we offer: FedEx offers employees a competitive benefits and reward package including a wide array of formal training and on-the-job learning opportunities. FedEx is one of the most admired companies and trusted brands year after year. In joining FedEx, every team member commits to our Purple Promise — to make every FedEx experience outstanding—for the customer and for our fellow team members. Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. Being a part of FedEx means you are a part of a global network of solutions that only continues to strengthen its capability to deliver what our customers need anytime, anywhere. Hybrid working setup: 3 office-based days plus 2 smart working days per week. Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all. J-18808-Ljbffr