Pramac, part of the world’s leading gas generator and third largest diesel generator manufacturer, is looking for a International Service Technician – Battery Energy Storage Systems and Hybrid Technology Genset to join the HQ Team.
The selected candidate will be responsible for:
* Provide the necessary technical support to the branches related to BESS and Hybrid gensets product line.
* Lead the BESS and Hybrid gensets product line services and be a reference for any technical support and consultation.
* Manage the definition and production of technical training materials and troubleshooting guidance for all BESS and Hybrid gensets product line.
* Coordinate with factory to resolve field & quality issues.
* Provide technical consultations on warranty reviews and approvals.
* Monitor the aftersales cases for BESS and Hybrid gensets and report on monthly basis to quality and R&D departments.
About the candidate:
* Proven experienced with the same role with a reputed organization.
* Strong communicator with ability to establish positive relationships with clients and colleagues.
* Intermediate computer skills.
* Solution focused with excellent customer service skills.
* Strong technical experience with ability to diagnose & troubleshoot control panels, automatic transfer switches and read all electrical drawings and wiring diagrams.
* Proven experience in generators controllers programming.
* Proven experience in generators paralleling and synchronization.
* Proven experience in Hybrid systems and inverters.
* Ability to prepare service & technical reports.
Job Location:
* Casole d’Elsa (Siena)
If you feel you have the right skill set to meet the role then please do not hesitate to contact us.
We want to hear from you!