Field Service Engineer - Valves and Actuators Our client is a multi-national company engaged in the engineering, manufacturing, and servicing of advanced technology fluid handling and control equipment in a variety of markets worldwide. The products of the company include pumps, valves, mechanical seals, and related services. Your new role Coordinate and attend troubleshooting and repairs of all valve-actuator-positioner products for customers in industries such as oil and gas, chemical, power, nuclear, coal, mining, and water/wastewater. Make direct, in-person service calls in response to customer requests. Assess mechanical, instrument, and electric-related problems and take actions aiming at resolution. Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly. Ensure that equipment is installed successfully and on schedule. Check equipment prior to start-up and assess start-up performance. Work side-by-side with customer personnel and lead work crews as required. Train customers in the proper procedures for operating and maintaining equipment. Identify field service sales opportunities for sales to follow up, quote, and present to the customer. Collaborate effectively with supporting organizations, including repair centers and commercial organization. Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged using designated systems and processes. Perform inspections and testing on customer site, workshop, or third-party repair facility. Perform start-up troubleshooting on site or via online support. Inspect and report on damaged equipment on site. Communicate and support root cause analysis within FLS and the customer. Complete and submit the final report prior to leaving the job site. What you'll need to succeed Technical High School or similar. 3-5 years of experience in assembly, testing, and troubleshooting of valve-actuator-positioner product line. Proficient in all factory testing requirements for valves, actuators, and positioners, including testing software and troubleshooting of digital products. Autonomous, with extensive travel, both domestic and international. Excellent documentation skills regarding service reports and other documentation utilizing AMP. Able to work well without supervision and interface well with customers, always presenting a positive perception of the company. Independently organize travel, rental car, flight, hotel, and related site access/permits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Seniority level Entry level Employment type Full-time Job function Customer Service, Manufacturing, and Production Industries Oil and Gas and Machinery Manufacturing J-18808-Ljbffr