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IT Business Analyst
Published on: Apr 15, 2025
Job Category: ICT
Employment type: Regular Full Time
Job Scope
The IT Business Systems Analyst partners with business functions to understand the needs within the assigned function. Partners with various functions in the organization by collaborating to define the best solutions aligning technology context and business strategies. Applies proven communication, analytical and problem-solving skills to help identify, communicate, and resolve systems issues in order to maximize the benefit of IT systems investments.
Key Duties and Responsibilities
* Partner with functional stakeholders to translate business needs in technical requirements. Identify issues, evaluate business drivers and document requirements.
* Drive SW Benchmark and Design Phases, ensuring consistency with the technological scenario and IT strategies.
* Understand the technical component of application implementation.
* Plan and oversee the adoption and post go-live project phases.
* Provide accountability for the applications throughout its entire life cycle.
* Participate in the definition and execution of strategic application roadmap.
* Provide technical support and guidance to end-users and staff, ensuring smooth and efficient IT operations.
* Document IT processes, operations, and configuration details for user training and disaster recovery purposes.
* Optimize support of IT technologies ensuring successful execution of business processes.
* Work collaboratively with team members to establish best practices within IT applications team.
* Work independently and own the tasks assigned.
* Leverage continuous improvement mindset to identify process and technical improvements.
* Stay updated with the latest IT trends and technologies to recommend and implement innovative solutions.
Education, Experience, and Qualifications
* Bachelor’s Degree in Computer Science, MIS, Business or related field or equivalent experience.
* 2 years IT experience in business analysis or similar role.
* 2 years of experience within supply chain functions.
* Ability to document requirements, understand business requirements to technical requirements, map solution, create test scripts, testing and document results.
* Medical Device industry experience preferred.
* Understanding of queries, reports and database concepts preferred.
* Desired SAP or other ERP experience with demonstrated functional knowledge of WM, MM and IM areas. Experience in SD, PP, and CO beneficial.
* Desired experience with supplier management, shipping and 3PL integrations.
* Desired experience working in an IT Service Management environment.
* Ability to work in global community, and eager to learn new skills.
* Proficiency in MS Office products.
* Business Analysis certification preferred.
* Excellent verbal and written communication skills. Able to translate technical concepts to non-technical audiences (English language is mandatory).
* Ability to work with limited supervision and able to make decisions in performing daily tasks.
* Ability to travel as required (Europe and North America).
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