Company Description
Octorate is an all-in-one hotel leading company. Our Suite includes PMS, Channel Manager, Booking engine, and lots of other features that help hoteliers to save time, effort, and money.
Job Description
Multilingual profiles at least 3 languages among Italian, French, English, and Spanish.
- Communication by phone and email with hoteliers and be their problem solver.
- Follow up on registrations and complaints.
- OTA's extranet verification and follow-up on resolution items
- Onboarding new customers on the channel manager connections
- Accounting Manager Task for the Team where needed to improve customer retention and portfolio maintenance.
Qualifications
- Previous experience in hotel front office, OTA, or Tour Operator is needed.
- at least 3 languages among:
Italian, French, English, and Spanish.
- Comfortable with MS Office package, web tools, and Gmail.
- Self-motivation and teamwork are mandatory.
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