We make a difference by putting customers and people first.
Our goal is to always be open to change and diversity, experimenting and innovating in our work.
This approach is the foundation of the Carel Culture Code, which guides our corporate culture and sets the stage for growth.
Position
We are seeking a highly motivated Technical Sales Manager to support our expanding customer base in Central and Southern Europe, focusing on the refrigeration market.
The primary responsibility is to provide direct technical support for refrigeration applications to both internal and external customers.
Main Responsibilities:
* Provide specialized technical support to clients, optimizing the use of CAREL products in the Refrigeration (REF) segment.
* Closely collaborate with the Branch Sales team to promote tailored solutions and prepare detailed technical-commercial proposals.
* Manage customer requests promptly and efficiently, ensuring high levels of satisfaction.
* Actively promote new products through seminars and dedicated events.
* Prepare periodic reports on technical activities and customer requests.
* Maintain clear and informative technical communication with clients, ensuring they are continually updated.
We are looking for someone with passion for supporting the development and opening of new business and commercial areas.
Requirements
* Diploma or degree in a technical or engineering field, preferably in Electrical/Electronic Engineering or Thermotechnics, or equivalent experience.
* Knowledge of Microsoft Office software.
* Fluent in English and Italian, both written and spoken.
* Availability to travel abroad for 30% of the time to meet clients and attend industry events.
* Strong team-working skills and the ability to understand and solve complex technical problems.
* Experience in managing training sessions, seminars, and technical-commercial presentations.
We share the values of the Carel Culture Code and prefer candidates who do as well.
Preferred Qualifications:
* 2-3 years of significant experience in the HVAC/R sector, with a particular emphasis on refrigeration.
* Knowledge of ERP and CRM management systems.
* Previous experience in technical support or technical sales roles.
* Experience in companies with a matrix organizational structure.
We offer a dynamic work environment, opportunities for growth and professional development, and a range of benefits to support your work-life balance and well-being.
Carel is committed to equal employment opportunity and prohibits any form of discrimination. All applications received will be given due consideration and valued based on competences, experiences, motivation, and values alignment.