About Park Hyatt Milano:
Discover the pinnacle of Milanese luxury at Park Hyatt Milano, an exclusive 5-star hotel nestled in the historic heart of the city. Immerse yourself in the adjacent Galleria Vittorio Emanuele II and take a stroll to renowned boutiques on Via Montenapoleone. Experience genuine Italian hospitality with our refurbished rooms and suites, designed by architect Flaviano Capriotti. Delight your palate at Pellico 3 Milano, enjoy signature cocktails at Mio Lab, and savor delectable bites at La Cupola Restaurant. Unwind at AQVAM Spa or indulge in glamour at Beppe d'Elia’s Hair Jewelry Salon.
Front Office Internship Role:
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
Main Duties and responsibilities:
Welcome and assist guests
Introduce guests to hotel outlets and facilities
Perform check-in and check-out according to hotel procedures
Interact and coordinate with other hotel departments
Manage phone calls, answer e-mails and other communications
Take care of VIP welcome letters
Contribute to enhance guests’ experience and satisfaction
Qualifications:
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Excellent presentation and interpersonal skills.
Basic knowledge of Italian and fluent English.
Degree in hospitality is a plus.
Duration : 6 months with additional 6 months renewal possibility.
Benefits:
600€ refund per month.
Use of Staff Canteen for meals