We are seeking an O&M Manuals & Training Manager to join our team at Hitachi Rail.
This role is responsible for managing a group of experienced writers to produce customers' operation and maintenance documentation, arrange training courses, and ensure proper interface management between the Design and Build team and the O&M team.
The position is based in Pistoia, Italy.
Key Responsibilities:
* Manage a team of technical writers to produce high-quality operation and maintenance documentation;
* Ensure timely delivery of O&M manuals and milestones in accordance with project schedule and budget;
* Develop and deliver Operation & Maintenance Manuals, Illustrated Parts Catalog, and Training Program Plan;
* Prepare Technical specifications for subcontractor's manuals and training courses;
* Collaborate with the team to prioritize feature release work and implement content improvements;
* Understand customer needs and review/implement feedback to improve manual quality;
* Identify opportunities for process improvement and coordinate implementation;
* Review and approve operation and maintenance manuals delivered by subcontractors;
* Participate in projects, bidding, and delivery phases within project schedule.
Required Skills:
* Integrity
* 2-5 years of experience as a project manager or people manager with a technical documentation team;
* Minimum 3 years of railway system engineering experience and knowledge of integrated systems;
* Ability to learn new technical skills quickly;
* Knowledge and experience in railway Technical-Logistic support documentation;
* International experience and ability to manage global projects;
* Negotiation Skills;
* Leadership Skills;
* Experience in modern Lean and Agile Organization.
Desired Skills:
* Operation and Maintenance Processes
* RAMS and Maintenance Plan process
* Planning and organization
* Experience in editing software programs
Education and Qualifications: Electrical, Electronic, Mechanical Engineering
Salary: Estimated salary range: €60,000 - €80,000 per year, depending on location and experience.
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