On behalf of our client, a international manufacturer of pharmacy automation machines, In Job Spa is looking for a
FIELD SERVICE ENGINEER
In order to increment the growth of operations in Italy, the ideal candidate will be part of a dynamic team that will be responsible for the installation and maintenance of innovative machinery for the pharmaceutical industry.
Main Responsibilities
Install and implement equipment according to the SAT (Site Acceptance Test) requirements
Assign and perform validation test
Provide product solution support, installation, machines start up, commissioning of equipment and training on machines to service professionals
Coordinate preventive hardware and software maintenance with IT department
Establish outstanding relationship with customer, delivering support both onsite and remote
Act as the primary onsite technical contact, providing customer visibility, advanced technical support and problem resolution
Set up service documentation and provide technical training to colleagues and distributors
Conduce After sale service visits anf consultancy
Supporting internation customers and distributors vith software upgrades, hardware manintenance and implementations
Translationg existing documentation into Italian language
Requirements
Bachelor’s Degree in Electrical or Mechanical Engineering (or similar) or High School Diploma
Fluent English and Italian mother tongue
Previous experience in providing engineering\technical field services, troubleshooting and field repairs of electrical/mechanical equipments preferably in the pharma sector (minimum 3 years)
Strong problem solving skills and ability to work proactively
Available to extensive travel in and outside the Country - % of the time (a period of training is request in the company's headquarter abroad)
Living and allowed to worked in Italy
Capabilities to operate in a flexible team environment with minimal supervision
We offer
An enticing compensation package: base salary, benefits (direct italian contract with the client), company car, company credit card, travel allowance
Location: North/Central Italy (home office and business trip in Italy and sometimes abroad)
Growth opportunities in an international and very interesting company