Header As the world leader in metal packaging technology, Crown designs and manufactures a wide range of innovative and sustainable metal packaging solutions. Our customers are some of the world’s largest and most-respected companies ranging from food, beverage and household to industrial products, metal vacuum closures and caps. External Job Description Your work environment: Please add some information about your location and facility specific information Your mission in Crown: Your main areas of responsibilities are to provide technical assistance to specified customers to ensure they are fully satisfied in using Crown’s products in their processes. In this role, the successful candidate will support the Food and Closures customers with can-making and canning technology-based advice and problem-solving expertise. You will act as Crown’s expert within the customer environment, conducting required training and competency assessment, advising on appropriate action as necessary. The successful candidate will play a key role in ensuring that customer filling lines operate safely and efficiently and safeguarding the integrity of and continuing demand for our products. You ensure that the expenses involved in providing technical assistance to customers are within the specified budget. You will perform regular seam checks within the customers' plants, repair, maintain, and ensure overhaul of seaming and capping equipment. You will provide engineering support and run trials at the request of the customer or the business. You will also support specific customer initiative projects, ensuring pro-active and professional customer relationships are maintained. You will carry out customer-based audits including, where necessary, filling, processing, and handling trials. You will identify opportunities to provide training for customer personnel where new equipment and technology are being installed or where it is considered that skills and facilities should be improved. You will also support the European Customer service function as and when required. About you: You are a mechanical technician or a qualified engineer, with a minimum of 3 years industrial experience, ideally with knowledge and experience of can-making and canning capping processes. You are quality and customer-oriented, with a sound commercial and continuous improvement awareness. With a safety mindset, you are a self-starter, with problem-solving, organization, and communication skills. You are PC literate and you have the ability to relate to people at all levels, both with the customers and within our own business. Experience of training delivery would be an asset. You speak fluent XY, YZ, and English. Flexibility and traveling to locations often at short notice are keys to succeed in your role. Footer What Crown can offer you: Building a career in a multi-cultural environment with opportunities to grow. To be rewarded fairly and promoted based on merit and performance. Professional and personal development through training and work experiences. Strong engagement and commitment to the safety of our employees. Join us and become part of an international team of professionals who are passionate about sustainable packaging. Equal opportunity: Crown is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, national origin, sex, marital status, sexual orientation, age, disability, religion, veteran status, or any other status protected by law. Social Media: Learn more about Crown on our social media channels. LinkedIn | Facebook - Crown Holdings Careers | YouTube – Crown Holdings J-18808-Ljbffr