IT Support Specialist
Orienta Spa, a Benefit Society based in Verona, is seeking an IT Support Specialist for its client in the metalworking industry.
The company has been designing and producing orthopedic products for nearly forty years, using modern technologies and innovative solutions to promote well-being.
The selected candidate will provide first-level technical support, manage the basic IT infrastructure, and contribute to maintaining corporate systems.
* Provide technical support to users for hardware and software issues;
* Manage and resolve technical assistance tickets;
* Perform routine maintenance on PCs, printers, and peripherals;
* Support network infrastructure management;
* Assist with VoIP telephone system management;
* Contribute to server monitoring (virtual);
* Perform backup and recovery tasks;
* Monitor external technician activity;
Technical Requirements:
* Tech diploma or degree in IT; preferred certifications;
* Knowledge of computer networks (TCP/IP, DNS, DHCP);
* Experience with Windows operating systems (Linux is a plus);
* Knowledge of Office 365 tools: Word, Excel, Outlook, SharePoint, OneDrive, Teams;
* Basic understanding of VoIP telephony and troubleshooting;
* Familiarity with virtual environments (VMware/Hyper-V);
* Ability to diagnose and resolve hardware issues;
* Basic knowledge of cybersecurity;
* Experience with ticketing and remote support software;
* English language skills at least B1 level;
Additional Requirements:
* Problem-solving attitude;
* Excellent communication and interpersonal skills;
* Ability to work in teams and manage autonomous activities;
* Effective time and priority management;
We offer initial insertion with a fixed-term contract for one month. Possibility of continuing the employment relationship and stabilization within the organization.
Insertion according to the Metalmechanics Collective Labor Agreement (CONFIMI) 13 monthly payments.
Candidates with junior profiles are also welcome.
Full-time schedule: 40 hours from Monday to Friday (08:00-12:00 / 13:00-17:00). Request for availability during off-hours (paid).
Workplace: Dossobuono di Villafranca.