Bob's Discount Furniture LLC Senior Sales Associate in Florence, Kentucky Job Summary The primary function of a Senior Retail Guest Experience Specialist is to represent themselves, Bob's Discount Furniture and its products according to the Bob's Way while guiding Customers through a service centric experience. Who We Are At Bob's, we have fun, we love what we do, and it shows in our expansive growth Bob's Discount Furniture is more than just a furniture store. We are one of the fastest growing omni-channel furniture retailers in the country with 165 stores in 24 states. How We Will Support You At Bob's we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun team-oriented work environment and great benefits Benefits & Perks- We've got you covered We believe in supporting our employees and their families in the best ways possible. Below are just some of the benefits that we offer: Nationally provided Medical, Dental and Vision Insurance Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday 401(k) Profit Sharing Plan with a Generous Company match Pet Insurance Life insurance - Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance Financial Planning, Voluntary Legal Benefits and Wellness Plans Generous Employee Discount starting on your 1st day Additional Employee Discounts through the "Hays Perks discount program" Culture and Core Values- At Bob's we have a set of core values that shape the decisions we make every day and help define our company culture. These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability and Fun. Learn and Grow- We believe in developing our team members and helping them grow both personally and professionally We promote Professional Development: In-person, virtually and offer an infinite library of on-demand classes in Workday Learning. We also offer Tuition Reimbursement as well as the BDF Education Foundation Scholarship Program open to employees and their dependents. Responsibilities Actively enrolled and successfully participating in Bob's Blueprint Successfully completed Bobs learning modules on Building Safety Open and close Bobs buildings according to Bobs Policy and Company expectations Exhibit an enthusiastic Showroom presence and conduct oneself according to Sales Floor Guidelines expectations Practice "Management Involvement" consistently to assist in practicing a service centric sales experience Maximize average ticket through engagement and utilization of financial services and tools such as tablets Actively drive sales by leveraging the learning opportunity through Bob's Huddles and Drills Passionately pursue Bob's Focus Five initiative to meet Customer needs and Company expectations Practice Bob's Mystery Shop Guidelines Practice Bob's 7 Steps of Selling Engage in ongoing E-Learning and other training modules provided by Bob's Actively build the Bob's Brand by asking Bob's Customers to rate our service Engage and complete the sales process and Customer centric service Work to ensure that Bob's Showroom is Customer centric ready at all times Know the competition in an effort to serve Bob's Customer with honesty and integrity Arrive at work on scheduled days, on time and ready to greet Bob's Customers Required Qualifications Ability to drive sales with enthusiasm Ability to handle concerns in a positive environment Ability to build relationships Proven analytical and problem solving skills Ability to work within a Team Ability to lead a Team Ability to present product in a retail environment Proven ability to achieve goals Preferred Qualifications Customer Service experience Physical Requirements Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 25 lbs. without assistance Ability to move throughout all areas of stores Move objects up to 50 lbs. with or without reasonable accommodations Stand or sit continuously to perform job functions It is the policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteammybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. J-18808-Ljbffr