Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house.
You will join an energetic and passionate team who are the face of Park Hyatt Milan. In the role of Host on the Hotel's Front Desk, you will be responsible to provide an excellent and consistent level of service to the Hotel's guests.
Day to Day
To handle all guest arrival check ins and departure check outs
To create memorable and tailored experiences for all guests.
To actively upsell and cross sell hotel services and outlets.
To count money, verify amounts and issue receipts for payments
Qualifications
We are looking for a candidate who is currently in a similar role or has Front Office experience in hotels. We are looking for a candidate who has:
A Diploma/Degree in Hospitality/Hotel Management, with minimum of 1 year work experience as Receptionist in a hotel or in a similar large building/complex with central plant.
Ability to work well with others in a guest and team-focused environment
Good problem solving, administrative and interpersonal skills are a must
Knowledge in Opera is an advantage
Verbal and written English and Italian languages proficiency are required
Hyatt offers a great range of benefits, including:
12 free nights per year of service across Hyatt Hotels worldwide
Employee and Friends & Family rates across Hyatt Hotels worldwide
Dry cleaning of business clothes
Complimentary meals on duty
Continuous Learning & Development opportunities
Bonus ATM
Welfare Tundr