Summary
The purpose of this position is to provide programming delivery, technical, and administrative support in Navy MWR Library.
Duties
Library Programming Support
1. Researches library programming trends and implements these trends into the library programming schedule.
2. Creates, plans, promotes and executes educational, cultural and recreational library programs/events that include the Annual Summer Reading Program, early literacy programs, STEM and STEAM programs, and activities for patrons of all ages and diverse backgrounds in accordance with DoD and Navy Library Standards.
3. Coordinates with other MWR programmers to collaborate on program deliverables, identify target audiences, and ensure that program schedules align with other MWR and installation events.
4. Creates after-action reports to evaluate program successes and identify program weaknesses.
5. Adjusts program delivery models when weaknesses are identified.
6. Assists the Library Director/Library Program Manager with the development and execution of an installation-specific library program marketing plan.
7. Submits digital and print marketing requests to installation and/or regional marketing teams.
8. Creates cultural, seasonal, and educational library program book displays.
9. Completes and compiles weekly, monthly and quarterly program, facility and collection utilization reports.
10. Conducts library tours and orientations.
11. Promotes customer service awareness and demonstrates excellent customer service to all professional and patron contacts.
12. Ensures programming spaces are cleaned and returned to general usage areas after library programs are completed.
Library Technical Support
1. Uses varied and advanced functions of databases, electronic resources and software applications to include Microsoft Applications, HQ approved Integrated Library Systems (ILS) / Library Management Systems (LMS) and other library program related technology applications.
2. Compiles bibliographic and product data to order library collection and programming materials.
3. Performs copy-cataloging by importing industry standard and DoD MWR Library Consortium approved bibliographic/product records.
4. Modifies imported bibliographic/product records to match the items on hand.
5. Repairs library materials that have minor damage by gluing spines, taping ripped pages, and cleaning audio-visual materials and equipment.
6. Ensures collection materials are properly displayed with accurate spine labels and barcodes.
7. Executes library collection weeding projects that are developed by library leadership.
8. Responds to customer requests for information by providing library reference support.
9. Processes Intra/Interlibrary loan requests.
10. Evaluates circulation and technical service policies, procedures, and processes. Recommends improvements.
11. Supports Library Assistants with Front Desk Operations so that Points of Service are staffed to fully support customer interactions.
12. Assists patrons with library equipment such as printers, copiers, computers, projectors, makerspace and gaming devices.
13. Troubleshoots difficult technology issues for patrons related to library applications and hardware.
Library Administrative Support
1. Assists the library supervisor with monitoring library expenditures, account balances, and other financial records.
2. Procures library program related items per DOD / DON policies, procedures, and guidelines.
3. Ensures inventory control on all property pertinent to the operation of the library program and facility.
4. Completes required military and library trainings on time.
5. Mentors Library Assistants by serving as a staff trainer for virtual library resources' applications, Integrated Library Systems (ILS) / Library Management Systems (LMS) usage, customer service and front desk operations.
6. May act as a building monitor to ensure that building safety requirements are up-to-date.
Requirements
Conditions of Employment
1. Incumbent must satisfactorily complete all child care background check requirements in accordance with DoDI 1402.05, to include Navy Installation Records Checks (IRC's) and a Child Care Tier 1 investigation.
2. Male candidates born after December 31, 1959, and at least 18 years of age, are required to certify that they have registered with the Selective Service System (attach proof of registration).
3. Must pass a pre-employment medical examination and be able to sustain long periods of sitting, standing, walking, bending, and driving.
4. Ability to lift, pull, push and carry up to 45 pounds and occasionally moving heavier items.
5. Eligible candidates must possess: No-Fee Passport, Sponsor's Orders or Command-sponsorship authorization, and sojourner's permit/application letter.
6. Hours of work will vary as required by the needs of the program. Incumbent may be required to work rotating shifts, weekends, holidays and on special events.
7. Must possess and maintain a valid and current US driver's license to drive a government vehicle in the performance of duties.
Qualifications
One (1) year of specialized experience equivalent to at least next lower grade level (NF-03/GS-5).
Specialized experience: experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to this position.
Qualified candidates will also be rated and ranked by the following Knowledge, Skills and Abilities (KSA's) to determine order of referral:
1. Knowledge of specific service operations for libraries that include library programming, technical services, and information services support.
2. Knowledge of a body of standardized library rules, procedures, and operations related to one or more library functions.
3. Knowledge of one or more automated databases associated with a specific library function to support office and library operations and produce a variety of documents and reports.
4. Knowledge of bibliographic data elements to include industry standard cataloging rules.
5. Knowledge of Navy MWR Library's mission.
6. Knowledge of other MWR programs and their purpose.
7. Knowledge of library specific technology devices that include computers, laptops, tablets, phones, and makerspace equipment.
8. Knowledge of library software applications that include electronic resources, integrated library systems, and mobile applications.
9. Knowledge of program marketing best practices.
10. Skill in providing excellent customer service.
11. Skill in the use of technology devices and software applications to include Microsoft Office applications.
12. Skill in creating documents, and spreadsheets.
13. Skill in reading comprehension and basic math.
14. Skill in creating presentations and public speaking.
15. Skill in accurate data entry.
16. Ability to work independently and as part of a team.
17. Ability to communicate both orally and in writing.
18. Ability to maintain a clear and accurate database.
Education
This job does not have an education qualification requirement.
Additional information
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Per Department of Defense Instruction (DoDI) 1402.05 Background Checks on Individuals in DoD Child Care Services Programs, incumbents will be automatically disqualified for a conviction in either civilian or military court (to include any general, special, or summary court-martial conviction or if they received non-judicial punishment [under Article 15 or chapter 47 of Title 10, U.S.C]) for any of the following: a sexual offense, any criminal offense involving a child victim, or a felony drug offense. Additionally, the incumbent will be automatically disqualified if he/she has been held to be negligent in a civil adjudication or administrative proceeding concerning the death of or serious injury to a child or dependent person entrusted to the individual's care.
Selectee may be required to complete a one (1) year probationary period.
Participation in Direct Deposit/Electronic Fund Transfer is required.
Note: The NATO Status of Forces Agreement (SOFA) between Italy and the United States prohibits the hiring of any person who holds Italian citizenship and is considered a Dual National by the Italian Government into any U.S. position. Those U.S. citizens who are considered "ordinarily resident" in Italy are also ineligible for employment by U.S. commands and activities in Italy. Contractors and their family members are also ineligible if they do not have civilian component status.
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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