IT Support SpecialistLocation: Outside of Hartford, CTSalary: $70,000 - $80,000 + Bonus + BenefitsBenefits: Medical, Dental, Vision, Life, Disability, 401 w/match, Holidays, PTOJob Type: Full-TimeTypical Hours: Mon -Fri, 8:00 AM – 5:00 PM (Flexible)Start Date: ASAPSponsorship is not availableIT Support Specialist DescriptionOur client, a global leader in manufacturing, is seeking an IT Support Specialist to join their team just north of Hartford, Connecticut. In this role, you’ll be the first point of contact for help desk support, assisting a close-knit team of 42 employees. You’ll also play a hands-on role in configuring and installing new devices and supporting the day-to-day implementation and maintenance of IT infrastructure. Your work will help ensure system integrity, performance, and security across the organization. This is an excellent opportunity for a proactive IT professional looking to grow their career in a collaborative, fast-paced, and international environment.IT Support Specialist ResponsibilitiesProvide first-line support for hardware, software, and network issuesMaintain and optimize systems and networksManage and resolve support tickets promptlyCollaborate with international IT teamsDocument processes and provide training as neededMonitor network performance, reliability, and securityAssist with VPNs, firewalls, and data protection measuresEnsure compliance with licensing and security standardsGenerate reports on performance metrics and project progressIT Support Specialist QualificationsCollege degree required2+ years of IT support experience requiredExperience troubleshooting IT systems and networks requiredStrong Windows 10 desktop support skills, including server administration and maintenance requiredMust be willing to work onsite
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