Mondiale VGL is a leading international freight forwarder and logistics provider offering a complete end-to-end service inclusive of road transport, air freight and sea freight, customs clearance and warehousing. With over 40 years of strong industry relationships, we provide access to the world’s most significant trade routes for our customers operating in various industry sectors across Oceania, Asia, Europe, Norht and South Amenrica, Middle East and Africa. With over 1,500 employees located in 13 countries across the globe, our team members come from a diverse range of backgrounds, ages, cultures and beliefs, which is a key strength in our success. We are proud of our heritage and the platform it provides our people and business for growth. Join us and build a reputation for getting things moving and shape the career you want.We are excited to let you know that at Mondiale VGL, we are looking for an experienced:Seafreight Import Operator - Operativo Import Marewho is driven and motivated by a desire to grow, both personally and professionally, and who wants to work in a multicultural context. The resource will be placed in the Italian Operative Team located in Segrate - Milan reporting directly to the in order to follow the day to day Operation needs.Job ScopeThe Seafreight Import Operator is a resource that coordinate the Import and warehousing of Full and Less than Container Loads. The work need to be delivered respecting strict deadlines. On daily basis, he/she will look after all the documentation needed in order to meet all the shipping line operations and would be the first point of contact for invoicing disputes with suppliers and customers.Main ResponsibilitiesThe Seafreight Import Operator will have in dept knowledge of the documentations, invoicing, warehousing instructions, customers and suppliers contacts. He/She will need to be able to understand quickly if there are any issue to report and escalate to the Seafreight Import Supervisor with regards to the day to day operations.DutiesFollow the Import of FCL/LCL Loads organizing the maritime shipment according to specific customer requirementsComplete management of the shipment, from acceptance to arrival at destinationContacts with customers and suppliersIssuing transport documentationCustoms clearanceIssue invoice and follow up on disputesGive all the Warehousing instructionsHandle the Customs formalityKeep good relationship with Customers and SuppliersSkillsThe ideal candidate has at least 2 / 3 years experience in a similar role in an International Freight Forwarding Company and must show:Mandatory fluency in both Italian and English;Able to work in Team and at the same time in full autonomy;Problem Solving mix with strong communication and listening skills;Reliability, positivity and proactivity;Capacity to work with strict priorities and deadlines;Customer oriented and able to handle difficult disputes:Ability to work in very stressful situations and tight deadlines;Excellent organisation and priority management;Strong customer orientation;Good Knowledge of Warehousing coordination;Strong user of Excel and IT tools;Previous Experience as CargoWise User would be consider as a point of particular interest.